SNAP
Agent
# Info:
Website:
Notes:
Tool offered by Travel Leaders Network.
New and/or enhanced revenue stream for your agency by profiting from both airline commissions and your air booking service fees
Serve all your client’s needs rather than referring them to an OTA or airline to book their own flights
Easily access the latest NDC fares without the complexity of GDS commands
Quickly find and book our value-added SELECT and CURATED hotel programs.
Save clients money with BAR or better WORLDWIDE hotel bookings
Completely manage end-to-end travel needs in one place without a GDS system
Contact
Info:
SNAP Support
800-940-2122 option 4
snapsupport@travelleaders.com
Hours:
Mon. – Fri.: 10:00 AM – 7:00 PM ET*
SNAP Support
If you have questions related to:
Enrollment
Use of the SNAP software
Hotel and Car Rental bookings
Commission payments contact SNAP Support during business hours.
SNAP Ticketing Desk
201-210-7834
snapair@travelleaders.com
Hours:
Mon. – Fri.: 9:00 AM – 9:00 PM ET*
SNAP Ticketing Support
For questions related to:
Issuing of Tickets
Ticketing needs, e.g., flight delays/cancellations
Voids (within 24 hours of ticketing)
Changes (voluntary and in-voluntary)
Cancellations Refunds (if applicable)
Emergency After Hours for SNAP Bookings ONLY*
U.S. & Canada: 833-805-0799
International: 332-279-2127
snap@travelleaders24.com
Hours:
Mon. - Fri.: 9:00 PM – 9:00 AM ET
Sat. , Sun., & all holidays when TLN is closed: 24 hours
Please limit your outreach to After Hours Support to ONLY emergency needs.
For questions or requests related to:
Ticketing needs, e.g., flight delays/cancellations between the hours of 9:00 PM – 9:00AM ET
Emergency Changes (voluntary and involuntary) between the hours of 9:00 PM – 9:00AM ET